Souqtastic Exchange and Refund Policy

Souqtastic acts as mediator between seller and buyer hence exchange and refund policy is according to sellers (vendor) posted exchange and refund policy .

A few items can’t be exchanged, including below :

  • Clearance items (unless damaged or defective)
  • Gift cards
  • Personalized items
  • Items marked “Non-Returnable” on the sale page
  • Items purchased as part of a bundle at a discounted rate, e.g. “5 for $25” (unless the entire bundle is returned)
  • Items you have already assembled